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Frequently Asked Questions

Q: What do you need to know for fast communication and quotation?

A: It would be highly appreciated if you can provide details of your rated output、rated voltage、and Frequency etc.,special diesel engine、alternator、control module brand needed, and other working conditions.

Q: Are you a factory or trading company? 

A:We are a manufacturer.

Q:What is your MOQ of the generator?

A:1 set.

Q: What about the lead time?

A: 10 workdays, depending on the type of machine and parts availability.

Q: What is your payment terms?

A: T/T, L/C, Western Union, Cash accepted. Payment<2500USD, 100% in advance. Payment>2500USD, 30% deposit with purchase order, 70% balance paid before shipment.

Q:Is it able to make Customer’s own brand name?

A:We can be your OEM manufacture with your authorization of brand.

Q: How can you guarantee the quality?

A: Quality control by incoming material inspection, 100% in-production check and random check after packaging. Spare parts and technical solutions provided timely for machine failure.

Q :If I want to be our distributor in your country, what is your distribution policy?
 A: Our company will visit your office in local and make investigations about your market. Then we issue authority certificates and sign agreement with you . Our factory will provide you the best support.

 

If you are interested in our generators, just send the inquiry or call me at +86 133 8386 4201,thanks.   Whatsapp:+86 133 8386 4201